Seeking Call Center/Customer Service experience! NCO is now hiring!

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Seeking Call Center/Customer Service experience! NCO is now hiring! Empty Seeking Call Center/Customer Service experience! NCO is now hiring!

Post  NCO Financial Systems on Wed Jun 09, 2010 8:54 am

Are you money motivated?
Should you start a career in collections??

APPLY ONLINE: www.ncogroup.com/careers , narrow by location: Getzville.

Customer service, sales, negotiation, or collection experience preferred.

What we offer:
3 weeks of paid, award-winning training!
Excellent pay and bonus structure
Benefits after 90 days
Free parking
Knowledgeable management staff who care about your success
Growth opportunities since we are one of the largest and best collection agencies in the world
A professional and goal-oriented environment

** Opportunity to fill out applications on site, walk-ins welcome. Come see us today! **

Principle Responsibilities
• Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts
• Provide thorough, efficient, and accurate account updates on computer files for each call made
• Demonstrate effective skiptracing techniques by locating debtor home phone number, address, and/or place of employment and process accounts for legal action
• Counsel delinquent account debtors to assist in finding funds to meet debt obligations
• Provide feedback to management concerning possible problems or areas of improvement
• Make recommendations to implement improved processes
• Perform other duties as assigned by management
Qualifications
• High School Diploma or General Education Degree (GED) certificate
• Previous collections experience preferred
• Knowledge of Fair Debt Collection Practices Act (FDCPA) guidelines preferred
• Basic computer skills
• Excellent interpersonal, written and oral communication skills
• Ability to work in a team fostered environment
• Ability to work in multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule (ex: 3 days 8am-5pm, 2 days 12pm-9pm, 2 Saturdays a month are required)

Work Environment
• Office environment
• Ability to lift and/or move 20 pounds
We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.
M/F/H/V/EOE/AA
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APPLY ONLINE: www.ncogroup.com/careers , narrow by location: Getzville.

NCO Financial Systems
JV
JV

Number of posts : 1
Team : NCO Financial Systems, Inc
Full Name : NCO Financial Systems, Inc
Registration date : 2010-02-09

View user profile http://www.ncogroup.com/careers

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