Seeking Call Center/Customer Service experience! NCO is now hiring!

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Seeking Call Center/Customer Service experience! NCO is now hiring!

Post  NCO Financial Systems on Wed Jun 09, 2010 8:54 am

Are you money motivated?
Should you start a career in collections??

APPLY ONLINE: www.ncogroup.com/careers , narrow by location: Getzville.

Customer service, sales, negotiation, or collection experience preferred.

What we offer:
3 weeks of paid, award-winning training!
Excellent pay and bonus structure
Benefits after 90 days
Free parking
Knowledgeable management staff who care about your success
Growth opportunities since we are one of the largest and best collection agencies in the world
A professional and goal-oriented environment

** Opportunity to fill out applications on site, walk-ins welcome. Come see us today! **

Principle Responsibilities
Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts
Provide thorough, efficient, and accurate account updates on computer files for each call made
Demonstrate effective skiptracing techniques by locating debtor home phone number, address, and/or place of employment and process accounts for legal action
Counsel delinquent account debtors to assist in finding funds to meet debt obligations
Provide feedback to management concerning possible problems or areas of improvement
Make recommendations to implement improved processes
Perform other duties as assigned by management
Qualifications
High School Diploma or General Education Degree (GED) certificate
Previous collections experience preferred
Knowledge of Fair Debt Collection Practices Act (FDCPA) guidelines preferred
Basic computer skills
Excellent interpersonal, written and oral communication skills
Ability to work in a team fostered environment
Ability to work in multi-tasked environment
Ability to prioritize and organize work
Ability to adapt to a flexible schedule (ex: 3 days 8am-5pm, 2 days 12pm-9pm, 2 Saturdays a month are required)

Work Environment
Office environment
Ability to lift and/or move 20 pounds
We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.
M/F/H/V/EOE/AA
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APPLY ONLINE: www.ncogroup.com/careers , narrow by location: Getzville.

NCO Financial Systems
JV
JV

Number of posts : 1
Team : NCO Financial Systems, Inc
Full Name : NCO Financial Systems, Inc
Registration date : 2010-02-09

View user profile http://www.ncogroup.com/careers

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